Privacy Policy

Welcome to the Privacy Policy for Spin Galaxy. This page explains how we collect, use, store, and protect personal information when you use our online casino services. We take your privacy seriously and provide straightforward details about what we collect, why we collect it, and how you can manage your information.

Types of Data We Collect

We collect a range of information to operate accounts, process transactions, and improve service delivery. Collected data falls into three general categories: personal data, technical data, and transactional data.

Personal Data

Personal data includes details you provide when registering and verifying your account, such as your name, date of birth, email address, phone number, home address, and identity documents required for verification. We also collect contact preferences and any correspondence you send to us.

Technical Data

Technical data covers information about your device and connection, including IP address, browser type, operating system, device identifiers, and log files. We use this data to secure accounts, diagnose issues, and optimise the site for different devices.

Transactional Data

Transactional data relates to your activity on the platform, including deposits, withdrawals, bets, game play history, payment method details, and any bonus activity. This data helps us process payments, prevent fraud, and meet regulatory requirements.

How We Use Your Information

We use the information we collect to create and maintain your account, process payments, perform identity verification, prevent fraud, provide customer support, and comply with legal obligations. We may also use aggregated or anonymised data for analytics and service improvements.

Data Protection Practices

We protect personal information using industry-standard measures such as encryption in transit and secure storage systems. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. We review our security practices regularly to address new risks.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, maintain sessions, analyse site usage, and deliver basic functionality. You can control cookie settings through your browser, but disabling certain cookies may affect site performance and access to some features.

User Rights

Depending on your local laws, you may have rights to access, correct, or request deletion of your personal information. You can also object to certain processing activities or request portability of your data. We will respond to legitimate requests in line with applicable requirements.

Access, Correction, and Deletion

If you need to access, update, or delete your personal information, please contact our privacy team. We will verify your identity before making changes to protect your account. Some data may be retained as required by law or for legitimate business reasons such as fraud prevention and dispute resolution.

Information Sharing and Third Parties

We may share information with trusted third parties for payment processing, identity verification, security monitoring, regulatory compliance, and technical support. These parties are required to protect your information and may only use it for specified purposes. We do not sell your personal data.

Privacy Policy Updates

We may update this policy from time to time to reflect changes in our practices. When we make material changes, we will notify users through the account or the site. If you have questions about SpinGalaxy privacy practices, contact [email protected].